Products & SolutionsSoftware obtained from other sources has not been tested by Avaya and validated for the IP Office system operation. © 2023 AVAYA 15-601042 Issue 40. 1. 3. Recording Library provides easy access to recordings within the same reporting interface via IP Office Voicemail Pro integration. 3. Avaya IP Office™ Platform Embedded Voicemail User Guide (IP Office Mode) Page 3 IP Office™ Platform 15-604067 Issue 15c (20 May 2016) Comments on this document? infodev@avaya. It is available in two variants, providing either 2 or 8 analog extension ports. For more specific information pertaining to the usage and training of. Default Destination Port (Configurable Range) Network / Application Protocol Optionally Enabled /GeosmithUK's IPO Toolbox Beta. 0. Set employees up for non-stop productivity with our all-in-one app that works everywhere and every way your business does. End User agrees to indemnify and hold harmless Avaya, Avaya's agents, servants and employees against5. Readers should pay attention to Section 2, in particular the scope of testing as outlined in Avaya IP Office is a full-featured unified communications platform that delivers voice, video, messaging, conferencing, and collaboration capabilities on your premises. 0 Document Version 1. Products & Solutions. IP500 V2/V2A IP Office Essential Edition. To upgrade from an earlier release the system must first be upgraded to Avaya IP Office 11. Solutions. 3. unless otherwise agreed to by avaya in writing, avaya does not extend this license if the software was obtained from anyone other than avaya, an avaya affiliate or an avaya channel partner; avayaAvaya is pleased to announce the availability of Service Pack 4 for IP Office Release 11. 2. 0. Use pursuant to the terms of your signed agreement or Avaya policy. Sep 15, 2022. PSN005725u-Provisioning of Vantage 3. Powered by Zoomin Software. 1 Server Edition Migration process. -Tuesday, July 25, 2023 (system_overview. – Built-in audio/video conferencing and voice and. • Up to 4 simultaneous IP Office SoftConsole users are supported. 0. Program FilesAvayaIP OfficeManager. +1- (866)-GO-AVAYA. Enter the password. A number of additional features beyond those available through TAPI are also supported by MTCTI-3. • Hunt Group Incoming calls can be routed to one of the 6 rotary hunt groups. 0 build 10 Avaya IP Office Manager 9. IP Office Manager is used to access all parts of the IP Office configuration. Avaya IP Office comes with four plans with higher-priced plans offering premium features: Essentials - $19. 1 (5) Avaya 5610SW IP Telephone (H. Installing the Physical System. com4 Important Information – Avaya IP Office Server Edition Upgrade • IP Office for Linux (Server Edition, Virtualize Server Edition, Select) Avaya IP Office R11. 8. One bill across branch offices, warehouses, factories. Preparing the System SD Card. This provides information for all Chronicall / Avaya Call Reporting server requirements, as. Adding on-hook security features to the regular J179 makes it the ideal device for government agencies and contractors that often need full confidence that telephones cannot be overheard or intercepted. IP Office Manager cannot load the configuration of an IP Office system running a higher version of software. Business Phone System by AVAYA: Basic DIGITAL Edition (4 Phone Bundle) $2,150. At the Call Forwarding Dest: prompt enter the destination extension number for the call coverage calls. IP Office Avaya Avaya Calling. 2 SP1 are now available that include the Critical Patch and no other changes. Avaya Expert Systems auto-resolves issues before you even know they exist. Avaya IP Office Manager is an application for viewing and editing an Avaya IP Office system's configuration. Installation in other modes is covered by separate manuals. Under “String value” enter the following:Office, (c) Avaya “one-X Portal for IP Office, Call Assistant” software, and (d) an Avaya telephone that is compatible with the IP Office and with the IP Office Call Assistant software. Avaya le otorga una licencia dentro del alcance de los tipos de licencia que se describen a continuación, con la excepción de Heritage Nortel Software, para el que se detalla el alcance de la licencia a continuación. 1 (65) must first upgrade to IP Office Release 8. 5M+. NOTE: If the IP Office system is not found on the network see the next set of instructions below. IP Office is a hybrid PBX that supports up to 3,000 users with IP Office Select editions. Users can choose a system based on mobile convergence, call centre management features, and unified communications. 1) Setup panel, locate and select Add. 323 Deskphones and Avaya J100 Series SIP Deskphones registered to Avaya IP Office Server Edition and Avaya IP Office 500 V2 Expansion. 0. Documentation Center (or Avaya IP Office Knowledgebase (Office is a single, stackable, scalable small business communications system that grows with your business easily and cost-effectively. 0 Feature Pack 1 (9. IP500 Combination • LEDs 1 to 6 • Green Flashing = Phone detected. The file properties of the WAV file must be: PCM, 8kHz 16-bit, mono, maximum length 90 seconds on a IP500/IP500v2 system. Explore Avaya Spaces™ - a cloud meeting and team collaboration app that enables people and organizations to connect and collaborate remotely with video, meetings, content sharing and more. Avaya provides a limited warranty on Avaya hardware and software. 23(c) and 1194. To access Web Manager: 1. In the SIP Trunk Setup table select the row representing the trunk you want to export as a template. Boletines técnicos de IP Office Debe obtener y leer el Boletín Técnico de IP Office referente a la versión de software de IP Office que desea instalar. SCN fallback over PSTN. To add a new Directory provider, user the options for adding a CSTA provider. 0 enhances the offer for basic users and those in the Sub-20 user segment with simplified system management, and providing key system operation ‘out-of-the-box. For additional details for it and other units that can be attached, see System Components. In addition, Avaya’s standard warranty language, as well as information regarding support for this product while under warranty is available to Avaya customers and other parties through the AvayaContains documentation and software downloads for Avaya products including IP Office. 7. 3, Small Community Networking supports a maximum of 500 extensions across 16 IP Office systems. The protocol enables an application to observe call activity on users and queues, and acquire presence activity. Configure the Avaya IP Office All the configuration changes in this section for IP Office are performed through the IP Office Manager. Avaya IP Office Platform Security Guidelines. Installation in other modes is covered by separate manuals. com Database License (DL). 9-2-1S Avaya Partner in UAE. the expansion gets the firmware from the IPO, if you have a V@ it takes them from the SD card if you have a V1 then just setup the manager as TFTP server (ensure it is turned on in the settings) and set the working directory to C:Program Files (x86)AvayaIP OfficeManager or C:Program FilesAvayaIP OfficeManager. Avaya IP Office: Pricing. 0 GA releases. The Avaya IP Office consists of an IP Office Server Edition running on a virtual platform as the primary server with an IP Office IP500 V2 running as the secondary expansion cabinet. Installation Overview. Should appear as follows: IP Address: blank IP Mask: blank Gateway: internal LAN IP of PIX or backbone router. Options for your role, industry, solution, or current skill level. Preparación de la tarjeta SD de sistema. Avaya Port Matrix: IP Office 11. 4 Service Pack 5 and the maintainer must follow the IP Office 11. 0 Global IP Office Technical Bulletin Number 232 ADMS 193946 Page 1 of 10 IP Office Technical Bulletin Bulletin No: 232 Release Date: 14th January 2022 Region: Global General Availability(GA)- IP Office Release 11. 42. •The term IP500 V2/V2A is used to refer to both the IP500 V2 and IP500. Avaya IP Office Platform Capacity Guidelines. IP Office Issue 3g (6th December 2005) The 2410 Telephone Overview This guide covers the use of the Avaya 2410 and 5410 phones, on Avaya IP Office. This document lists the core manuals and user guides available for Avaya IP Office systems. 0 Issue 6. Avaya Experience Platform makes it easy to connect everything—voice, video, chat, messaging, and more—to deliver effortless experiences for customers and employees at every touchpoint. 1 FP3 is backwards compatible for systems running software from IP Office Release 6. y. Telephone Avaya J100 Series User Manual. Create ingenious apps for your business. 1 Feature Pack 2" instead of "Avaya IP Office 11. 04. IP Office Issue 3g (6th December 2005) The 2410 Telephone Overview This guide covers the use of the Avaya 2410 and 5410 phones, on Avaya IP Office. If a system password has been set, the prompt Enter Sys Password: is displayed. AVAYA 5 To configure the IP Office connections, do the following: 1. 1 Server Edition Migration process. Valcom V-9972 Universal Paging Interface registered to Avaya IP Office Server Edition as a SIP endpoint. • Capacity matches the IP Office audio conferencing capacity. Installation in other modes is covered by separate manuals. 2 Port Tables Below are the tables which document the port usage for this product. %PDF-1. 1 VoicemailPro 3. 1. AVAYA Cloud office has reduce our Telecom costs by 25%. The procedures fall into the harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation, to the extent made by End User. 3. I logged into the web UI and it looks like it requires account information to be inputted to go online. Page 2 Tell the system which WAV files are for which company: When done, click OK. Refer to your sales agreement to establish the terms of the limited warranty. The Voicemail PRO is programmed. 1 Feature Pack 1 Document Status: Standard Document Version: 02. IX Series Peer-to-Peer IP Video Intercom with SIP Capability. Products & Solutions. Move at your pace with Avaya’s hybrid cloud options. • For IP Office Release 7. For IP Office Release 8. For more specific information pertaining to the usage and training of. 0. Click link to download : Avaya IP Office™ Platform Server Edition Reference Configuration. Refer to your sales agreement to establish the terms of the limited warranty. Solutions. IP Office Manager kann die Konfiguration eines IP Office-Systems, auf dem eine höhere Version der Software ausgeführt wird, nicht laden. 5 metre cable for electric power and line connection · 1. Initial Configuration Using IP Office Web Manager. The options are All, Mis (missed calls), Ans (answered incoming calls) and Out (outgoing calls). 3. Fri, 17-Jun-2022 11:05:38. D100 SIP Wireless Terminal User Guide. The IP Office SMDR can monitor any IP Office listed in the dropIP500 V2/V2A IP Office Essential Edition. Each time you make a change the Avaya software automatically creates a xxxxxx. outlook. Once unpacked onto a local PC, the process below can be used to upgrade the system. This section covers licenses used IP500 V2/V2A IP Office systems running IP Office Release 11. derfloh (TechnicalUser) 18 Jul 23 04:43. When highlighted, press Select. From. •IP Office Manager. Installing the Physical System. Select the greeting and then save and make live (the button) Dial by name is done by checking the option "dial by name". Chapter 1: Using IP Office SoftConsole This manual covers the use of the IP Office SoftConsole application. IP500 V2/V2A Overview. 1 provide an alternative to 3rd Party TAPI on Avaya IP Office. 1. A Peer-to-Peer IP Video Intercom system for large security applications. Price $220 firm ,pick up in langford Product Description The Avaya 9611G IP phone is a full-featured Gigabit IP desk phone that provides 24 programmable line and feature buttons. Avaya Sterling Court 15 - 21 Mundells Welwyn Garden City Hertfordshire AL7 1LZ England Tel: +44 (0) 1707 392200 Fax: +44 (0) 1707 376933 Email: contact@avaya. Find Avaya offices and phone numbers, Avaya Sales, Support, and resellers contact details. If the IP Office Manager does locate an IP Office system on the network it will show the IP Address of the IP Office system, which you now recognize as the system has been connected. 00. This is your root certificate. In addition, Avaya’s standard warranty language, as well as information regarding support for this product while under warranty is available to Avaya customers and other parties through the AvayaThe Avaya IP Office 1. 0. Avaya provides a limited warranty on Avaya hardware and software. 1 and Avaya Session Border Controller for Enterprise 8. Note that this solution is extensible to deployments using the standalone IP500 V2 platform as well. 400. Different levels of access can be defined to control which parts of the configuration the IP Office Manager user can view and alter. 1 and Avaya Session Border Controller for Enterprise 8. Create ingenious apps for your business. Configure Avaya IP Office This section provides the procedures for configuring Avaya IP Office. 1. The phone can support up to three button modules, and each button module supports 24 call appearances. 323 IP Telephone with an integrated virtual private network (VPN) client. IP Office 412 is AVAYA’s latest addition to the IP Office family and designed as a global solution for customers with up to 256 Extensions and 120 E1 lines. iPad. 0(16) Avaya 1618 IP Telephone (H323) 1. To upgrade from an earlier release, pre-11. 1: 05: 2023/09/13: IP Office: Administering Avaya IP Office Platform with Manager: 46: 2023/09/13: IP Office: Administering Avaya. org 1. <div style="text-align: center; position: absolute; top: 50%; left: 0; width: 100%; transform: translateY(-50%); font-weight: bold;">You need to enable JavaScript to. 186a Avaya 1408 Digital Telephone n/a Avaya 1140eSIP 04. Read more on CRN. 186a Avaya 1408 Digital Telephone n/a Avaya 1140eSIP 04. 4 Important Information – Avaya IP Office Upgrade Avaya IP Office R11. For more information on configuring IP Office, refer to the Avaya product documentation, Section 9, Reference [1]. a. By default, one is named "ipoffice-root- [LAN1 MAC-Addr]-avaya. Fact sheet Compare devices. Kemble Avenue. 2. B199. Some key highlights about how Avaya partners and customers can benefit from IP Office R11. Avaya IP Office is a flexible and affordable platform that offers voice, video, messaging, conferencing and more for small and midsized businesses. Siempre que la documentación de la ordenThe Avaya IP Office system may be configured with different messaging options. 1 - Issue 1. They can use the call log to make calls or to add contact detail to their personal directory. harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation, to the extent made by End User. Avaya IP Office users so that calls to these users’ extensions will also ring and can be answered at the configured mobile phones. 4. •IP Office Manager. UCaaS Productivity Innovation Education Healthcare Cloud. Avaya IP Office. Each phone is configured with 2 Intercom buttons which cannot be changed. 3 VTRX up to 69 CPU: PC w/ minimum Chronicall specs. 2. 1. Find out more. For businesses with multiple locations, IP Office provides a powerful set of tools to help streamline operations, centralize management, and reduce total cost of ownership for converged. Take collaboration, both inside and out, to the next level. Using a virtual software platform allows the customer's IT staff flexibility to maximize the use of the platform's hardware to meet the individual needs of each virtual machines it hosts. Whether you use an Avaya on-premises solution or Avaya Cloud Office®, it’s worth learning how this feature can save your business. 09. 1 Server Edition is based on the CENTOS 7 operating system. Avaya IP Office 500 V2 9. com. The IP500 V2/V2A control unit is a stackable unit with an optional 19" rack mounting kit and optional wall mounting kit for smaller configurations. IP Office Certificate SupportUsing 1408/1416 Phones on IP Office Release 11. From and download an IP Office ISO or. The current setting is displayed. avaya. • Upgrading IP403 Systems to 2. Phone types included H. Avaya is pleased to announce the availability of Service Pack 4 for IP Office Release 11. IP Office remote service Fixed price SIP trunk configuration CLI based call blocking SCN fallback over PSTN. This will open the IP Office Connection properties. Supported in all IP Office locales. Up to 9 auto attendants are supported. End User agrees to indemnify and hold harmless Avaya, Avaya's agents, servants and employees against IP Office Manager is also used to upgrade the software files used by an IP Office system. IP500 Analog Phone • No status LEDs are used for analog phone extensions. 2 Issue 3 January 2020. When this option is selected, the IP Office automatically creates user and SIP extension entries in its configuration based on SIP extension registration. End User may install and use each copy or an Instance of the Software on one Server or on multiple Servers providedAvaya IP Office was connected to the Telenor IPT Multi-User SIP Trunk. Avaya may require the Designated Processor(s) to be identified in the order by type, serial number, feature key, Instance, location or other specific designation, or to. (pick. Sip ip phone in open sip (143 pages) IP Phone Avaya J159 Instructions Manual. Avaya IP Office is ideal for small and midsize businesses that want powerful and scalable communication solutions that help them to get work done, fast. 0. 1 (modify to match your IP Office’s actual IP address). 2 on the respective support. Both phones are similar, however the 5410 is only supported on the IP Office whereas the 2410 is supported on a range of Avaya phone systems. Products & Solutions. The base package includes the Avaya IP Office control unit, 4 Avaya J179 IP phones (as shown in the pictures), 4 SIP licenses, a VCM 32 base card and a 16 port gigabit POE switch. This tool is used to access all parts of the IP Office configuration. Avaya IP Office 500 6. The IP500 V2/V2A control unit has 4 slots for the insertion of base cards. Comm One Call Accounting Software. </p>Connect and communicate with your customers, employees and business partners any place, any time and on any device. 6229 Dialogic Brooktrout SR140 Fax Software running on Microsoft Windows 10 v6. With Avaya Communications APIs, which we used to build Avaya Spaces, you can combine collaboration components and integrate them with third-party solutions to compose unique, seamless workflows and vertical apps. The card is available in single port or dual port variants. Avaya IP Office Primary Linux running on Virtualized Environment 11. The Add IP Office Connection dialog box appears (Figure Add IP Office Connection). IP Office is a hybrid PBX that supports up to 3,000 users with IP Office Select editions. Bandwidth requirement 250kbps per user. A window will appear. Those files are necessary if you want to use IP Office Web Manager to manage the IP Office system into which the card will be loaded. 4. IP500 Analog Phone Base Cards. 0. Avaya Messaging ASBCE IP O ffice System Manager SIP Trunks Avaya Aura® Core Service Providers Avaya SIP and H. Where possible, the document title is a link to the latest version of that document on the Avaya Documentation Center ( or Avaya IP Office Knowledgebase (. The Avaya IP Office Web Manager Self Administration user interface has no tables with columns. 0 (hereafter referred to as Avaya SBCE) and various Avaya endpoints, listed in Section 4. If the PC has firewall software installed, you may be prompted as to whether you want to allow this program to access the network. 323, SIP, Digital and AnalogAvaya provides a limited warranty on Avaya hardware and software. f. 1. Puede encontrar los Boletines Técnicos de IP Office en el sitio Web de soporte técnico Avaya (. IP Office Manager is used to access all parts of the IP Office configuration. 其它 IP Office 安装手册. 1 (5) Avaya IP Office 500 Phone Expansion Module Analog POTS 30 V2 6. Select the PLDS XML file provided for the system. 4. 8 XMedius XM Fax Software running on Microsoft Windows 2016 Server 9. IP Office Manager will prompt whether you want to include Avaya IP Office Web Manager files as part of the recreate process. 0 und höher ausgeführt, abwärtskompatibel. Avaya Cloud Office integrates with Avaya Experience Platform as a single solution that provides value in the form of the total experience, regardless of how you handle customer interactions. 0. 2 User Manual. 0 build 10 Avaya IP Office COMBO6210/ATM4 Module 9. PC w/8 GB Ram and Octa Core CPU. 合作伙伴版本安装。. Products & Solutionsconfiguration, Avaya IP Office runs on the Avaya IP Office Server Edition platform. 8304 (H. 1 Overview IP Office Release 11. For the lower releases, intermediate upgrade license are not required if the system is being. Procedure 1. 0. The BT Wholesale Hosted SIP Trunking Service referenced within these Application Notes is designed for business customers. (SIP) Trunk Service for an enterprise solution consisting of Avaya IP Office Release 9. The Avaya IP Office Product supports the following devices as extensions: A) Analog Ports for Fax, Analog Wired Phones, and Analog Wireless Phones. 4. xml file, and finish the process to migrate to PLDS and add a brand new R11 Essential license. 0. IP Office 1. Avaya IP Office is a full-featured unified communications platform that delivers voice, video, messaging, conferencing, and collaboration capabilities on your premises. Refer to your sales agreement to establish the terms of the limited warranty. Avaya one-X ® Portal for IP Office Reporting. com Telephony Features: 1. Link disclaimer Avaya is not responsible for the contents or reliability of any linkedWe will assume your IP Office is using the default IP address of 192. For more details please contact. ntp. Built from the ground up specifically for small and midsize businesses, IP Office offers technical flexibility - it uses digital, analog, IP, or any combination of these - and resiliency. Avaya IP Office 500v2 8. 4. Avaya may require the Designated Processor(s) to be identified in the order by type, serial number, feature key, Instance, location or other specific designation, or to. Everyone is pushing the cloud has it gives a continual revenue stream and potentially a reduced hardware inventory. Liens connexes(Transition: Earning or renewing the Avaya IP Office™ Platform Implement (ACIS – 7720) and / or Avaya IP Office™ Platform Support (ACSS – 3000) going forward requires an individual to pass new testing. Refer to your sales agreement to establish the terms of the limited warranty. Configure the Avaya IP Office All the configuration changes in this section for IP Office are performed through the IP Office Manager. Avaya digital deskphone user guide (50 pages) IP Phone Avaya 1408 Manual. Avaya IP Office R11. 4 SP7 and 11. • The Avaya IP Office IP500 V2 is also known as "IPO IP500 V2 Cntrl Unit", "IP Office IP 500 v2", "IPO IP500 v2", "IP 500 V2", "IP500 V2", "IPO 500v2 System Unit Assembly" or "IP Office 500 v2". IP Office remote service IP Office certificate check CLI based call blocking SCN fallback over PSTN. This operation is supported using a range of standard web browsers. This is a complete solution designed to benefit both customers and employees. The procedures include the following areas: Verify IP Office license Obtain LAN IP address Administer SIP registrar Administer SIP extensions Administer SIP users These steps are performed from the Avaya IP Office Manager. IP Office - Job Aid 076 Issue 1 (2nd December 2003) Manager Configuration Recording Destinations Manager can be used to specify where recordings triggered by a user are placed. AUD$59 per room/month or $588 annually. We were using a trunk port for paging and it worked great with a Bogen UTI-1. IPO IP500 V2 SYS SD CARD AL. 1 fully meets the letter and intent of the criterion. 1 FP2 Issue 3. • Green On = Phone active. 0 include: 4 What’s New 2. Simple and powerful solution brings one-touch meeting entry and crystal clear sound to conference rooms of all sizes. YeaLink 860 and Avaya IP Office. 323) 2. 2023/06/26. Key Mode. Administering Avaya IP Office Platform with Web Manager. 0 Problem description. 323) Avaya one-X ® Deskphone 1. 1194. For more details please contact. pool. IP Office core software level 2. In addition, Avaya’s standard warranty language, as well as information regarding support for this product while under warranty is available to Avaya customers and other parties through the Avaya harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation, to the extent made by End User. 0 April 2018 4 1. • IP Office Manager 11. ,IP Office Embedded Voicemail Installation Release 11. • Host users must be licensed for one-X Portal for IP Office as an Office Worker, Teleworker or Power User profile plus also a Web Collaboration license. Alternatively using the up or down arrows, scroll to Button Programming and press Select. Products & SolutionsThis document describes how to install and deploy the Avaya VPN Telephones for IP Office. 168. D100 SIP Wireless Terminal User Guide. htm) Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. Related links Phone and computer requirements on page 5 Logging In on page 5of an Avaya IP Office Server Edition, two Avaya IP Office 500 V2 as expansion systems running software release 11. This documentation is intended to assist with the installation of the core components of an IP Office system running in Avaya IP Office Essential Edition mode. • Calling Group For systems with their System Mode set to PBX System, incoming calls can be routed to one of the 4 collective calling groups. • Upgrading IP403 Systems to 2. 2 and IPv6. The VM Pro is also in the same Internal Network (IP: 192. A button set to this function allows the user to redirect all their calls to another number. Classes for end users, administrators, developers, designers, and more. Once registered, download an on-boarding file for the system from the Avaya Global Registration Tool. 2. Make a short code, such as *99, make the feature "Barred", the telephone number blank, the line group ID 0. Avaya supports the installation of its Linux-based IP Office servers as virtualized servers. Select the language for the installation process. the IP Office’s unique IP address (eg. • 3 - Edit your greeting. • 2. 0. ’ A new range of IP and Digital telephones is also introduced. one-X Portal for IP Office 安装. Embedded Voicemail User Guide - IP Office Mode Page 3 IP Office Basic Edition 15-604067 Issue 16a (Thursday, February 22, 2018) Comments on this document? [email protected] Build 11 Avaya 1140E SIP Deskphones 4. Administering Avaya IP Office Platform with Manager. The. 5. 168. 81 or later build through COM. Products & SolutionsThe IP Office Anywhere service is part of the ISO file and OVA file packages used for standard IP Officesoftware. Algo 8028 SIP Door Phone is a SIP-based device that can register with Avaya IP Office as SIP endpoint. 0 Build 6 IP Office Application Server 11. SIP endpoints may indicate that a transfer failed even when it is successful: Occasionally on performing a transfer operation, Avaya IP Office SIP endpoints (Avaya 1100 Series Deskphones and Avaya Communicator for Windows) may indicate on the localIP500 Phone 16/30. On the Destination tab, type *99 in the drop down box. Customer Experience . bin files can also be found in the in folder on the IP Office Administration CD. 0 Build 18Avaya IP Office Locale Settings Release 11. Robust Contact Center. The web page shown displays a number of links, select the IP Office Web Management link.